Privacy Policy

Our Privacy Policy

Personal Data We Process:
Aegis processes your personal data when you use our services and/or when you voluntarily provide it to us. Below is an overview of the personal data we process:

• First and last name

• Address details

• Phone number

• Email address

• IP address

• Location data

• Information about your activities on our website, browser, and device type

Special and/or Sensitive Personal Data We Process:
Our website and/or services are not intended to collect data from visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents engage in their children’s online activities to prevent data collection from minors without parental consent. If you believe we have collected personal information about a minor without such consent, please contact us at support@aegisxs.com, and we will delete the information.

Purpose and Legal Basis for Processing Personal Data:
Aegis processes your personal data for the following purposes:

• Processing your payment

• Sending our newsletter

• Contacting you by phone or email if necessary to provide our services

• Enabling you to create an account

• Delivering goods and services
  Aegis also processes personal data when legally required, such as for tax compliance purposes.

Automated Decision-Making:
Aegis does not make decisions based solely on automated processing that could have significant consequences for individuals. This refers to decisions made by computer systems without human involvement (e.g., by an Aegis employee).

How Long We Retain Personal Data:
Aegis does not retain your personal data longer than strictly necessary to achieve the purposes for which it was collected.

Sharing Personal Data with Third Parties:
Aegis does not sell your data to third parties and only shares it when necessary to fulfill our agreement with you or comply with legal obligations. We enter into data processing agreements with third parties handling your data on our behalf to ensure the same level of security and confidentiality. Aegis remains responsible for these processing operations.

Cookies or Similar Technologies We Use:
Aegis uses only technical, functional, and analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone during your first visit to our website. The cookies we use are essential for the website’s technical operation, user-friendliness, and optimization. For example, they remember your preferences. You can disable cookies via your browser settings or delete previously stored data.

Viewing, Correcting, or Deleting Data:
You have the right to access, correct, or delete your personal data. Additionally, you may withdraw your consent to data processing or object to Aegis’ processing of your data. You also have the right to data portability, meaning you can request a copy of your personal data in a digital format or ask us to transfer it to another organization.

To exercise these rights, submit a request to support@aegisxs.com with:

• A description of your request

• A copy of your ID (with your photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) obscured to protect your privacy.

We will respond to your request as soon as possible, but within four weeks.

How We Protect Personal Data:
Aegis takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unintended disclosure, or alteration. If you believe your data is not secure or suspect misuse, contact us at support@aegisxs.com.